Returns & Exchanges

At Arkel, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether it didn't fit or didn't meet your training needs, we are here to ensure you have the right equipment for your journey.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your gear in its original packaging with all tags attached, ensuring the items are clean and unworn.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.